Perak BN assemblypersons’ responsiveness to complaints via social media and emai…

Perak BN assemblypersons’ responsiveness to complaints via social media and emails has improved tremendously in the past year, says NGO Kuasa.

A survey done by the NGO found that the number of responses received has almost doubled compared to the results found from another survey done earlier this year.

"This is a massive improvement for Perak, which was at a paltry 27 percent (responses to complaints) in March.

"In fact, Perak’s performance improved markedly — 64 percent — to close the gap with Selangor, especially BN (assemblypersons),"
Kuasa chief executive Praba Ganesan said in a statement today.

This follows up on the survey done earlier this year showing Perak and Selangor representatives as the least responsive to complaints via email, Facebook and Twitter.

Full story: http://www.malaysiakini.com/news/277596

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