Effective today restaurants and hotels without a collective agreement between employers and employees are not allowed to impose service charges.
Ministry of Domestic Trade, Cooperative and Consumerism (KPDNKK) secretary-general, Alias Ahmad, said restaurants are required to display a notice if they want to impose service charges.
Full story: http://www.malaysiakini.com/news/294445
Gov't: Diners can choose not to pay service charge
www.malaysiakini.com
Only restaurants with collective agreement with waiters can impose service charge.
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